Meet Luna, your concierge.
Luna answers questions, plans itineraries, and checks in on guests from the moment they book until well after they leave.
Luna
Replies instantly
WhatsApp
Hi Emma, welcome. I'm Luna, your concierge for the villa. Want help planning a few experiences for your trip?
Yes please. Six of us, arriving Friday.
Lovely. Outdoors, food, or a bit of both?
Both. A sunset paddle and a food tour.
Your itinerary
3 days, 5 experiences
Available 24/7
Multi-channel
Human in the loop
A stay with Luna
Curated recommendations,
just at the right moment.
Guests don't have to ask. From booking to checkout, Luna sends what they need before they need it.
Luna
What Luna does
A concierge that knows the property and the place.
Real answers, not scripts
Luna understands context. Check-in times, parking, the best beach at low tide. Guests get a clear answer in seconds, in their own language.
Itinerary planning
Personal plans built around group size, dates, and interests, drawn from Localbird's vetted local vendors.
Human in the loop
When something needs a person, our concierge team steps in with the full conversation. Guests never repeat themselves.
Any channel
WhatsApp, SMS, email, and Messenger. No app to download, no new login.
Built for both sides of the stay
Let Luna handle the rest.
Happier guests, better reviews, and a share of every experience they book.
Get started