Success Stories
Real results from real hosts.
See how property managers use Localbird to grow revenue, delight guests, and run smoother operations.
All case studies
Case Study
How KRAIN scaled concierge and saw ~3x increase in experience bookings
KRAIN Real Estate manages a high-touch vacation rental portfolio across Costa Rica. By pairing Guesty's automated guest communication with Localbird's 24/7 concierge support and self-serve experiences, KRAIN replaced a manual, error-prone concierge workflow with a branded experience layer guests actually use.
Case Study
A Concierge That Feels In-House: ESO Hotel's Localbird Playbook
A simple link helped a 41-room hotel turn WhatsApp questions into bookable tours and transfers - capturing commission while keeping the team focused on hospitality.
Case Study
How a 4-Suite Boutique Hotel Delivers 5-Star Concierge Service with Zero Hassle
Laloon Luxury Suites partnered with Localbird to transform their guest experience, save precious time, and create new revenue streams through seamless activity bookings.
Case Study
"It was a no-brainer." Mimosa Homes delivers a true concierge experience - without extra staff
Mimosa Homes is a short-term rental company who owns over 50 properties mainly in Tulum, Mexico. By using Localbird, they found an effortless way to deliver chef dinners, wellness, and adventures at a 5 star level - while the team focuses on hospitality, instead of dealing with guest requests.
Case Study
Inside a 70-Property Operation: How Localbird Powers Guest Experience at Scale
Stay Hosting is a short-term rental and property management company that runs a growing portfolio of properties, mostly in Costa Rica, alongside a presence in other Latin American markets. They wanted a way to give guests a true concierge experience across dozens of homes and villas, without expanding their internal concierge department. Localbird became the plug-in layer that powers tours, transfers and experiences behind the scenes, while Stay Hosting's team keeps its focus on operations and growth.
