PMS integrations

Your PMS, connected to your concierge.

Connect in under 2 minutes. Localbird syncs your reservations and sends personalized messages for you, so every guest gets a 5-star concierge experience without manual messaging.

Connect your PMS See supported PMS

New reservation Synced

Your PMS Reservation created

Guest details sync

Localbird Prepares the guest experience

Concierge access sent

Your guest 24/7 concierge for their stay

Requests, bookings, payments and provider coordination are handled by Localbird.

15+ PMS supported Automated messaging 2-minute setup 24/7 concierge

Connect your PMS See supported PMS

How it works

Connect once. Every stay is covered.

Connect your PMS

Link your property management system with Localbird in under 2 minutes.

Reservations sync automatically

Localbird receives the guest and stay information it needs to personalize each experience.

Guests get the concierge

Recommendations, experiences, services and support, all based on their stay.

From reservation to concierge

What happens after you connect.

01 Localbird connects to your PMS
02 New reservations sync automatically
03 Localbird sends automated messages to guests on your behalf
04 Guests reach Luna, the concierge, directly
05 Localbird coordinates bookings, payments and local providers

Nikolas Coldman · Your Host

Today 10:02

Hi Sarah, I’m Nick, your host. So glad you’re staying with us at The Bayshore House, Oct 14–19.

For anything to do in Miami, meet Luna, our concierge. Message her directly and she’ll book everything you need.

Thanks Nick! We’ll message Luna about a boat day.

Our concierge will take great care of you. Don’t hesitate to ask for a massage recommendation or a private chef at the house. Enjoy Miami!

Example of a message sent to a guest

Why connect your PMS

More for your guests. No more work for you.

Save time

No more manual messages or copy-pasting links. Every reservation is handled automatically.

Personal for every stay

Recommendations shaped by each guest's dates, property and destination.

Automate

Personalized recommendations are sent at the perfect moment in the guest journey.

Maximize earnings

Every guest automatically sees your curated experiences, increasing your upsell opportunities.

Support around the clock

A 24/7 concierge, with a real person stepping in whenever it's needed.

Concierge active · Check-in in 3 days

Automatic, start to finish

The right concierge, at the right time.

Once a booking is confirmed, guests can plan their trip, request services and get support without your team managing each request.

Before arrival Itinerary planning, transportation, activities, private chefs

During the stay Concierge requests, recommendations, last-minute bookings

Throughout Guest support and provider coordination

What syncs

Every stay, personal from day one.

Reservation details from your PMS let the concierge greet each guest by name and tailor every recommendation to their dates, property and destination.

Available fields vary by PMS.

Guest name

Check-in & check-out

Property

Destination

Reservation details

Guest contact details

Supported PMS