“To build a good system, you need automation and a strong product. That’s why we chose Localbird, and we are very glad we did.”

“To manage this kind of hotel, you have to have automations. This is what Localbird added to our business.”

“Everything was manual! We had no automations, when we worked with other external services. So it was all on us.”

“Localbird is the easiest solution - professional, clear, and it just works for what guests want in Tulum.”

“It is great to have that additional income, but we see it more as added value to our guests than an income channel. And it’s zero expense, which is perfect.”

“Localbird is great, because it works almost by itself… I just signed up, added the link, and then that’s it.”

“We’ve had zero complaints. Zero. No one said, ‘we booked there and something happened’- nothing. I’m happy to not hear from the guests… That means they’ve been taken care of.”

“A lot of time is saved, there's less work. Automating what used to be back-and-forth matters because we have a lot going on.”

“We want to deliver a better service, because that’s really what our guests expect, and what we are aiming for.”

“With Localbird, it was very easy… it’s just a link. Zero expense, and it works almost by itself.”

“Having someone take care of it in a professional way—check prices, book—it’s the easiest.”

“For me, it was a no-brainer… I just said yes to something that works automatically.”

“Before Localbird? It was all manual. I was personally managing all the inquiries… sending quotes, checking availability… it was very time-consuming.”

“I keep telling friends who manage other properties, and even concierges still doing it the old way: Localbird is a team focused on hospitality services and local providers. That’s their core. For us, it’s a plug-and-play service that works.”

“At this point it’s good to have a solid provider that can help us create extra revenue and handle all that admin work… making sure the guests are happy as well with that service. That really helped us.”

“We have no negative feedback, so… That’s most important for us, because we want to make sure the guests are having a good experience.”

“What I know from the team that manages reservations is that they are happy. They are happy because before it used to be a burden to deal with providers and coordinate with the guests.”

“We started selling experiences we didn’t even know were available here in town. For one of the villas, they rented a whole catamaran for the group. We didn’t have to deal with any of it – we just saw it later in the report.”

“It’s like a plug-and-play service that works. We didn’t have to build a whole department, and that’s why we keep working with Localbird.”

“Localbird is a team that is focused on giving hospitality services and finding local providers to offer authentic, unique experiences. That combination is a full-time job if you try to do it in-house.”